Artist name in CDP-CX400

I've been playing with CDJ for about 3 weeks and can't seem to get the artist name to load to the player. The text displayed suggest artists names are part of the load, but trying an artist search on the machine manually shows "No Entries". Artists are in the Albums view and I am using Library|Transfer Text|All CDJ Memos. Thoughts?

The album names are truncated to 13 characters (this seems to be a limit on earlier Changers), but the CX400/CX450 can handle 20. Is there a way I can locally change this or is this hard coded?